Contact Us

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

5-8 business days for economy shipping and 3-4 business days for standard shipping.

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.

Customer Service Hours:

Monday - Friday

8am to 4pm EST.

info@cellphonedynasty.com

You will receive a response within one business day.